The second drink that never gets ordered
A guest finishes one, looks round for a server, does not see one, and decides they are done. That is not a refusal, it is a sale that walked out for want of eye contact. With a screen on the table they order the next one instead. Catching that order is the whole reason this device exists.
Calling staff without waving
Nobody enjoys flagging someone down, and on a busy night nobody catches an eye anyway. A tap on Call staff buzzes a phone with the table number on it. Guests get looked after even when no one is in sight, and it feels like attention rather than a favour.
The back tables get the same service as the ones by the pass
Patio, upstairs, the corner booth. A screen does not care how far a table is from the kitchen. The order or the call reaches your staff the same way it would from the best seat in the room.
Small orders stop costing a walk
Another coffee, more water, a side of fries: the things people want but will not interrupt anyone for. They come through the screen with a name and a table on the ticket, so staff spend their walks on the tables that need a person, and nobody asks who had the oat latte.
Your specials are on the table while people decide
Between orders the screen shows your own slides: the dessert of the day, happy hour, the weekend event. It is in front of the guest at the moment they are choosing, which is the only moment a special has ever mattered.
The right person gets the ping, and nothing waits unnoticed
Servers cover sections, so an order from table 12 reaches whoever has table 12, not the whole floor. Anything left waiting too long is flagged for a manager, with the section named. A guest is never the one who has to notice they were forgotten.
Money and terms
What does it cost?
Nothing. Not the hardware, not the fitting, not a monthly fee, and no commission on what your guests order. The businesses advertising in the rotation pay for all of it.
Do you take a cut of the food?
No. We are not in the payment path at all. The tablet tells your staff what somebody wants, and your staff put it through your own till. There is nothing for us to take a cut of.
Who decides which ads run?
We do. Rikabi Group sells and schedules the advertising, and that is what pays for your hardware. What you get in writing is category exclusivity: we will never run an advertisement for a business that competes with you.
Is there a contract?
Month to month, with no minimum and no term. Either side can end it at any time with 30 days' written notice. We collect the devices within 14 days and nothing is owed either way.
Day to day
What do you need from us?
Wifi, somewhere to park the charging cart overnight, and somebody who will look at the order screen. That is the whole list. The tablets run all day on battery, so no table needs to be near an outlet.
It charges phones as well?
Every unit. One end has a short built-in cable covering USB-C, micro-USB and the older iPhone connector, and the other side has a USB port for a guest's own cable. It costs you nothing and it is the reason a table turns over slower, in the way you want it to.
What do we have to do every day?
Put the tablets on the charging cart at close. That is the whole job. They run a full day of service on a charge, and we supply the cart and the cables.
Does this replace waiting staff?
No, and we would not sell it as if it did. It takes the small repeat orders, another coffee or more water, off your floor so your staff spend the time on the tables that need them.
How many slides of our own do we get?
One after every advertisement. We never run two paid ads back to back, so the more advertising your room carries, the more of your own specials run alongside it.
Can we change what is on them?
Send us the change and we make it, at no charge. There is no editor for you to log into and no software for your staff to learn. You tell us, we publish, and every screen has it about two minutes later.